Divisional Secretariat - Malimabada

Main Services Provided	Steps to be Followed	Time Taken to Complete the Service
1. Issuing Character Certificates / Residency Certificates	If able to appear in person	15 Minutes
	If relevant documents are available to prove residency	03 Days
2. Submitting Recommendations for Issuing Income Certificates	Recommending to the Divisional Secretary (D.S.) if income is confirmed by documents	30 Minutes
	If income needs to be confirmed through a field inspection	03 Days
3. Issuing Valuation Certificates	Issuing certificates up to Rs. 5000/- or recommending to the Divisional Secretary for certificates above Rs. 5000/-	45 Minutes
	If value needs to be confirmed through a field inspection: issuing certificates below Rs. 5000/- or recommending to the D.S. if above Rs. 5000/-	03 Days
4. Submitting Recommendations for Assessment Reports	If confirmed by documents	45 Minutes
	If it needs to be confirmed through a field inspection	05 Days
5. Issuing Identity Cards (NIC)	Certifying the application form and handing it over to the Divisional Secretary	07 Days
	Handing over a one-day service application to the D.S.	01 Day
6. Recommending Felling of Trees, Tree Logs, and Demolition of Buildings	For cutting down dangerous trees	03 Days
	For cutting down non-dangerous trees	14 Days
7. Issuing Clearing Permits	Submitting the recommendation to the Divisional Secretary	14 Days
8. Issuing Timber Transport Permits	Submitting the recommendation to the Divisional Secretary	14 Days
	Timber stamping (sealing)	01 Day
9. Renewal of Timber Transport Permits	Submitting the recommendation to the Divisional Secretary	01 Day
10. Providing Reports on Births / Deaths	Providing reports on births / natural deaths	03 Hours
11. Registration of Business Names	Submitting the recommendation to the Divisional Secretary	03 Days
12. Providing Copies of Complaints	If within the current year	01 Day
	If within previous years	03 Days
13. Recommendation for Public Assistance / Special Medical Aid	Submitting the recommendation to the Divisional Secretary	02 Days
14. Recommending Scholarship Applications	Submitting the recommendation to the Divisional Secretary	01 Day
15. Confirmation of Land Ownership	Submitting the recommendation to the Divisional Secretary	03 Days
16. Providing Recommendations for Electricity and Water Facilities	Submitting the recommendation to the Divisional Secretary	01 Day
17. Issuing Permits under the Metal / Sand / Earth (Mines and Minerals) Act	Submitting the recommendation to the Divisional Secretary	07 Days
18. Peace Officer (Peace Keeping) Duties	Inquiring into complaints regarding minor disputes	03 Days
19. Providing Reports Related to Pensioners	Providing annual life certificates and other reports related to the payment of pensions	10 Minutes
20. Providing Necessary Recommendations and Reports for Various Needs	Submitting the recommendation if relevant documents and information have been presented and reports are received	03 Days